She went so far above and beyond our expectations, starting with little things like when we had a simple question about a property during a walkthrough, she immediately got out her phone and had a conversation with the relevant person and got us an answer on the spot. Another thing that initially impressed me a lot was how immediately honest she was about certain flaws or issues a property had. She's super honest and straight forward and we really appreciate that about her. She's also an incredibly good realtor - extremely knowledgeable about everything, and extremely prompt and reachable anytime we had a question or needed something explained to us. Additionally, every referral we got from her was equally great. I don't have enough words to say how great Kaelin is, I could write 10 more pages about her and her amazing team!